Terms & Conditions

Yes, you have arrived at the small print, a boring yet necessary inclusion of this website. However, it is advised that you read the following information carefully, as use of this website (the contents of which apply to the domain: www.mediaspec.co.uk) indicates acceptance of our terms and conditions. This notice is issued by MS North Limited (“Mediaspec”).

Contents
1 Who are Mediaspec?
2 Payment Terms
3 Security
4 Delivery
5 Goods
6 Consumer Protection
7 Links
8 And Finally...

Who are Mediaspec?
Mediaspec is the trading name of MS North Limited. We are registered in the UK, Company No.226089.
Our registered office is located at: Sinclair Wood & Company, Gordon Chambers, 90 Mitchell Street, Glasgow G1 3NH, United Kingdom. We can be contacted as follows:
Telephone: 01355 272500
Fax: 01355 272202
Email info@mediaspec.co.uk

Payment Terms
We accept payment by Visa Credit, Visa Debit, Visa Electron, Mastercard, Maestro, JCB Credit, Personal Cheque (Please allow up to 10 days for personal and business cheques to clear - Express clearing is available for a small charge.),
Bankers Transfer/Draft, Postal or Money Orders or cash.
Please telephone 01355 272500 for further details.
Mediaspec reserve the right to deliver only to the cardholder’s billing address. Your credit/debit card will be charged by Mediaspec at the time of order in order to secure the goods. No property or title of the goods shall pass from Mediaspec to the customer until payment has been received in full.

Security
Mediaspec's Merchant Account allows us to accept credit card information over the internet. All customers who place orders via Mediaspec's website must be the cardholder specified on the card that is used to place the order, and all deliveries must be made to the cardholder's registered address.

To increase security for all our customers, Mediaspec will carry out a security check on all internet credit card transactions. This will ensure that all deliveries are made to the cardholder is registered address and that the card is valid for transactions.

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

All credit and debit card processing is handled securely using a secure SSL server.
We do not see your card details at any time.

Delivery
Most orders will be dispatched within 2-7 days of receipt.
In the event an item is out of stock, we will contact you to advise of a new delivery date, or an alternative where applicable. Your card will not be charged if the goods are unavailable for shipping.


Delivery times for orders will vary according to availability of products. Mediaspec use UPS couriers to collect our packages from our depot, and if required, customers can obtain a UPS tracking number to allow the tracking of parcel.To request this complimentary service please email tracking@mediaspec.co.uk, including the subject line ''tracking'' and remember to quote your order number.

On the day of delivery, UPS will arrive with your order. It is important that someone is available to accept delivery of the parcel and have to remind you that, if it is delivered to a business address, it is your responsibility to ensure that any reception staff are aware and are authorised to accept delivery on your behalf.

We would urge you inspect the parcel on delivery to ensure that it has not been damaged in transit and refer you to the terms and conditions of using UPS. By placing an order with us you do accept these conditions of carriage.

It is worthwhile inspecting the items for damage before you sign for delivery. Please note that damaged or missing items must be reported within 24 hours. Unfortunately, courier companies insist that collections cannot be made from their depot.

Delivery is during normal working hours, Monday – Friday, and normally by 2-day courier. (Some parts of Scotland and Ireland may take longer). Please allow up 7 working days for delivery.

If you are not in when the courier attempts to deliver they will put a card through your door with a contact telephone number on so that you can re-arrange delivery.

Orders that are returned to us due to an incomplete or incorrect address provided by the customer will not be returned to the customer and will only be re-sent at the customer's expense. Additionally, orders that are abandoned by the customer, for whatever reason, will not be returned to the customer and will only be re-sent at the customer's expense.

The customer is responsible for the goods from the time of delivery and liability to insure the goods then rests with the customer.

Goods
We cannot warrant the suitability of goods for a particular purpose, and you should check specifications and compatibility with manufacturers or ourselves before ordering.

Mediaspec retains the right to refuse all or part of any order at any time. In addition, the prices detailed on our website are "guide prices", and may at times include errors and omissions. Mediaspec is not legally bound to abide by these prices, but will endeavor at all times to provide prices that are accurate. Mediaspec will not charge or debit your card in excess of the amount stipulated by the website.
All purchases are subject to availability.

For orders placed through the site, the standard delivery charge within the UK mainland will be £10.00 inc. VAT. The appropriate amount for delivery will be calculated into your price on placing items into your basket. Mediaspec only accepts orders placed from within the UK and delivered to UK registered addresses. All prices quoted include VAT at the current rate of 17.5%. Prices and manufacturers specifications subject to change without notice.

The consumer is responsible for the cost of returning any unwanted items, or will be responsible for the direct cost of collection of such items.

All goods are supplied with a 12 month manufacturers' warranty unless specified otherwise.

Consumer Protection
In accordance with consumer protection (Distance Selling) regulations 2000, the consumer has seven working days in which to cancel the contract of sale.

Any claims for damage and non-functionality must be made within 10 days of receipt. After this date, faulty goods returned within a reasonable time will be refunded or replaced as compliant with the amended Sale of goods Act 1979.

We reserve the right to charge a restocking fee of up to 20% on goods that prove to be non-defective. Opened software will be accepted for credit if the software is proving to be faulty under manufacturers terms.
You are responsible for ensuring safe delivery of the returned item.

These terms and conditions do not affect your statutory rights.
All goods are sold subject to the The Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, the Unfair Contract Terms Act 1977. E&OE. and the Distance Selling Act 2000.

Your e-mail address will not be sold or passed to any other company, and you will only receive Mediaspec’s regular HTML newsletter if you register through the appropriate mechanism within our website.

Links
Mediaspec is in no way responsible for the content of any websites that may be linked to or from www.mediaspec.co.uk, or any bulletin board / forum, whether associated or unassociated with Mediaspec. These links are provided for the user's convenience only and the user accesses them at their own risk. Any other website accessed from this website is independent from Mediaspec, and we have no control over the content of these other websites. In addition, a link to any other Web site does not imply that we endorse or accept any responsibility for the content or use of such other websites.

And finally…
Mediaspec may revise these terms and conditions at any time by updating this posting. Users are therefore advised to check these terms and conditions periodically. Entering this website constitutes your acceptance of these terms and conditions, including recent changes, whether or not you chose to review these changes.